Quality improvement and cost reduction in wood processing

Customer profile:
A renowned wood processing company with over 20 years of experience and a 500-strong workforce, specializing in high-quality wood products in various industries.

Challenges:
Given the competition in the wood processing industry, the customer sought support from SDC Partner to maintain quality while reducing costs.

SDC approach:
SDC-Partners used its expertise in organizational development to implement strategies to improve quality and reduce costs.

Consulting goals:
Improve quality standards while reducing costs to remain competitive.

Key metrics:

Quality Improvement: Assessing product conformance to industry standards.

Cost Reduction: Monitor actual expenses versus budget allocations.

Customer satisfaction: Regular surveys for feedback.

Employee engagement: assessing satisfaction and engagement through surveys.

Coaching initiatives:
Quality management training: training on quality principles.

Cost reduction techniques: training on waste disposal and process optimization.

Implemented solutions:
Successfully improve quality and reduce costs with standardized processes to improve consistency and robust quality control to minimize defects.

SDC network support:
SDC-Partners provided project leadership and valuable insight by leveraging their industry experience.

Sustainable benefits:
Increased reputation, improved profitability and competitive pricing have been achieved through continued focus on quality and cost reduction. The company is now positioned for long-term success in a competitive market.